When you’re up against a large insurance company, it can feel like an unfair fight. Their goal is simple: to pay you as little as possible. They have teams of adjusters and lawyers working to protect their profits, not your well-being. This is why your choice of legal representation is so important. You need more than just an attorney; you need a fighter who isn’t afraid to take your case to court. The search for the best personal injury lawyer in Texas is about finding someone who can level the playing field and show the insurance company you mean business. This guide will explain what to look for, from a strong trial record to a client-first approach.

Key Takeaways

• Focus on Credentials, Not Commercials: A lawyer’s true value is in their qualifications, not their advertising budget. Seek out an attorney who is Board Certified in Personal Injury Trial Law, as this credential proves they have specialized expertise and are prepared to fight for you in court.
• Confirm the Fee Structure and Communication Plan: You should never pay upfront for a personal injury lawyer. Confirm they work on a contingency fee basis and ask how you will be kept updated on your case, ensuring you have a transparent and responsive legal partner.
• Act Quickly to Protect Your Rights: Texas has a strict two-year deadline for filing personal injury claims. Contacting a lawyer soon after your injury is essential to preserve evidence and meet legal deadlines, giving your case the strongest possible start.

What Makes a Great Texas Personal Injury Lawyer?

After an injury, finding the right lawyer can feel like another overwhelming task. But choosing the right legal partner is one of the most important decisions you’ll make. Not all personal injury lawyers offer the same level of expertise or service. The best attorneys stand out because of their credentials, experience, client relationships, and a history of winning. Here’s what to look for to find a lawyer who can truly make a difference in your case.

Look for Board Certification in Personal Injury Trial Law

Think of Board Certification as the mark of a true specialist. Only a small fraction of Texas attorneys earn the title of being Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization. This isn’t just a fancy title; it means the lawyer has demonstrated substantial, relevant experience in personal injury trial law and has passed a rigorous exam to prove their expertise. When you hire a Board Certified lawyer, you are getting an attorney who is recognized as an expert in their field, someone who has dedicated their career to mastering this specific area of law.

Find a Lawyer with Real Trial Experience

Many personal injury cases settle out of court, but you want a lawyer who isn’t afraid to go to trial if that’s what it takes to get you fair compensation. Insurance companies know which lawyers will back down and which ones are prepared to fight in front of a jury. A lawyer with a strong trial record sends a powerful message that they won’t accept a lowball offer. When vetting potential attorneys, “choose a lawyer with a proven history of winning settlements or jury trials.” This experience can make all the difference in the outcome of your case.

Expect Personalized Service and Clear Communication

When you’re recovering from an injury, the last thing you need is to feel ignored by your legal team. A great lawyer provides personalized attention and maintains open lines of communication. You should feel confident that your case is a priority. Some firms even promise that “you will work directly with your lawyer, not just a paralegal or secretary. They even give you your lawyer’s cell phone number.” This level of access ensures your questions are answered promptly and you are kept informed every step of the way, which is a cornerstone of the legal representation you deserve.

Check for a Proven Track Record of Success

Past performance is a strong indicator of future success. Before you hire an attorney, look for evidence of their past results. Law firms that consistently win substantial verdicts and settlements for their clients are often proud to share that information. While every case is different, seeing a proven track record shows that the firm has the resources and skill to handle complex cases and secure significant compensation for injured people. A history of success demonstrates that the lawyer knows how to build a strong case and effectively advocate for their clients against powerful insurance companies.

A Top-Rated Personal Injury Firm in Texas

When you’re searching for a personal injury lawyer, you’ll find plenty of options across Texas. But the best firms often share a few key traits: a deep understanding of state law, a history of real results, and a genuine commitment to their clients. It’s not just about having a law degree; it’s about having the right kind of experience and a client-first philosophy. A great firm doesn’t just handle your case; they guide you through the entire legal process with clarity and support, making sure you feel heard and respected every step of the way. This means they return your calls, explain complex legal terms in plain English, and treat you like a person, not a case number.

Finding a lawyer who not only has trial experience but is also recognized for their expertise can make a significant difference in your case. This is especially true in complex situations involving serious injuries or disputes with large insurance companies. Top-tier firms often have a leader whose credentials set them apart from the rest, demonstrating a mastery of their field. They handle a wide range of practice areas, from car accidents and workplace injuries to wrongful death claims, ensuring they have the specific knowledge needed for your situation. Below is an example of a firm in Fort Worth that embodies these qualities, giving you a clear picture of what to look for in your own search.

Hoch Law Firm, PC (Fort Worth, TX)

Based in Fort Worth, Hoch Law Firm, PC is a perfect example of what a dedicated, client-focused practice looks like. What truly sets the firm apart is its founder, Tim Hoch, who is Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization. This is a distinction that less than 2% of Texas attorneys hold, signaling a high level of expertise and commitment. His background as both a seasoned trial lawyer and a successful business owner gives him a unique and practical perspective on the challenges his clients face. The firm is known for providing highly personalized service, working directly with clients to build strong cases. They operate on a contingency fee basis, meaning you don’t pay unless they win, and they exclusively represent injured individuals and policyholders, never the insurance companies.

How to Choose the Right Personal Injury Lawyer

After an injury, the thought of finding a lawyer can feel overwhelming, but it’s one of the most important decisions you’ll make. The right attorney can make all the difference in your recovery and your financial future. You want a partner who will fight for you, not just process your paperwork. To find the best fit, focus on a few key areas: their specific expertise, what past clients have to say, how they handle fees, and how they communicate.

Check Their Experience and Specialization

When you’re looking for a lawyer, you need someone who lives and breathes personal injury law, not a jack-of-all-trades. Look for an attorney with a history of taking cases like yours to trial and winning. This kind of experience is invaluable. A key indicator of true expertise in Texas is Board Certification in Personal Injury Trial Law. This is a rare distinction that less than 2% of Texas attorneys achieve, and it proves they are a specialist with substantial trial experience. When you hire a board-certified lawyer like Tim Hoch, you’re getting a recognized expert who knows how to handle the complexities of your case and isn’t afraid to face insurance companies in court.

Read Client Reviews and Testimonials

Client reviews are your window into what it’s actually like to work with a lawyer. While a fancy website is nice, testimonials from real people give you honest insight into the attorney’s effectiveness, communication, and professionalism. Look for patterns in the feedback. Are clients saying the lawyer was responsive and kept them informed? Do they feel like the attorney fought hard for them and secured a fair outcome? A strong track record of positive reviews shows that a firm consistently delivers for its clients. You can usually find these on the lawyer’s website or on Google. Seeing a firm’s past results can also give you confidence that they have what it takes to handle your case successfully.

Understand the Fee Structure

Worries about cost should never stop you from getting the legal help you need. Most reputable personal injury lawyers work on a contingency fee basis. This simply means you don’t pay any attorney’s fees unless they win your case. The fee is a percentage of the final settlement or verdict, which aligns your lawyer’s interests with yours: they only get paid if you do. Be sure to ask for a clear explanation of the fee percentage and whether it changes if the case goes to trial. You should also ask about case expenses, like court filing fees or expert witness costs, and how those are handled. A trustworthy attorney will be transparent about all potential costs from the start.

Gauge Their Communication Style and Accessibility

When you’re dealing with an injury, the last thing you want is to feel like you’re in the dark about your own case. A great lawyer will prioritize clear and direct communication. During your initial consultation, pay attention to how they listen and respond to your questions. Do you feel heard? Do they explain complex legal concepts in a way you can understand? You should have direct access to your attorney, not just their paralegal or secretary. An accessible lawyer who keeps you informed and treats you like a priority can significantly reduce the stress of the legal process. Your case is personal, and your legal representation should be, too.

Common Myths About Hiring a Personal Injury Lawyer

After an injury, the last thing you need is misinformation keeping you from getting help. Unfortunately, there are a lot of myths floating around about personal injury claims and what it’s like to work with a lawyer. These misconceptions can cause people to hesitate, often costing them the compensation they rightfully deserve. Let’s clear up a few of the most common myths so you can make an informed decision about your next steps. Understanding the truth can give you the confidence to seek the support you need to recover.

Myth: “I can’t afford a good lawyer.”

This is probably the biggest and most common worry, but you can set it aside. Most reputable personal injury lawyers, including our firm, work on a contingency fee basis. This simply means you pay nothing upfront. Your lawyer’s fee is a percentage of the settlement or verdict they win for you. If you don’t get paid, neither does your attorney. This structure ensures that anyone can afford high-quality legal representation, regardless of their financial situation. It also gives your lawyer a powerful incentive to secure the best possible outcome for your case.

Myth: “My injury isn’t serious enough for a lawsuit.”

Many people wrongly believe that only catastrophic injuries are worth pursuing. The truth is, if someone else’s negligence caused you harm, you may have a valid claim. The real question isn’t how your injury compares to others; it’s about how it has affected your life. If you’ve faced medical bills, lost time from work, or are dealing with pain and suffering, your injury is serious enough to warrant a conversation with an attorney. Don’t discount your own experience. It’s always best to get a professional opinion on the various types of cases that can be pursued.

Myth: “My case will take forever to resolve.”

The thought of a legal battle dragging on for years is daunting, but it’s not the typical scenario. While every case is unique, the vast majority of personal injury claims are settled out of court through negotiation. An experienced lawyer knows how to build a strong case from the start, putting pressure on the insurance company to offer a fair settlement without a long, drawn-out fight. While we are always prepared to go to trial to get the results you deserve, our goal is to resolve your case as efficiently and effectively as possible.

Myth: “I can only get money for my medical bills.”

Your stack of medical bills is a major part of your claim, but it’s far from the only one. Texas law allows you to seek compensation for a wide range of damages. This includes all of your economic losses, such as current and future medical expenses, lost wages, and diminished earning capacity. It also includes non-economic damages, which cover the human cost of the injury: your physical pain, mental anguish, and loss of enjoyment of life. A skilled lawyer will help you account for every single way your injury has impacted you to ensure you seek full and fair compensation.

How Do Texas Personal Injury Lawyers Get Paid?

One of the biggest questions people have after an injury is, “How can I possibly afford a lawyer?” It’s a valid concern, especially when you’re already dealing with medical bills and lost wages. The good news is that most personal injury lawyers in Texas work on a payment structure designed to remove the financial barrier, so you can get the legal help you need without paying anything upfront. This approach ensures that your ability to pay doesn’t stand in the way of justice.

What Is a Contingency Fee?

Most Texas personal injury lawyers work on a contingency fee basis. In simple terms, this means you don’t pay any attorney’s fees unless they win your case. It’s a “no win, no fee” promise. If your lawyer secures a settlement or a jury award for you, their fee is a pre-agreed percentage of that total amount. This system is great because it aligns your lawyer’s interests directly with yours; they are financially motivated to get you the best possible outcome. This model makes high-quality legal representation accessible for all kinds of personal injury cases, from car accidents to slip and falls, regardless of your current financial situation.

Ask About Other Potential Costs

While the contingency fee covers your lawyer’s time and effort, it’s not the only cost associated with a lawsuit. Cases involve expenses like court filing fees, charges for obtaining medical records, and fees for expert witnesses. It’s important to have a clear conversation about these costs during your initial consultation. Ask the lawyer how these expenses are handled. Are they deducted from your settlement? If so, are they taken out before or after the attorney’s percentage is calculated? You should also ask if you would be responsible for these costs if you lose the case. A trustworthy attorney like Tim Hoch will be transparent about their fee structure and all potential costs, so you know exactly what to expect.

Common Types of Personal Injury Cases in Texas

Personal injury law is designed to protect you when you’ve been hurt because of someone else’s carelessness. While the term might sound broad, it covers many specific situations where another person or company’s negligence leads to physical, emotional, or financial harm. The compensation you may be able to recover depends on the severity of your injuries, the details of the incident, and the strength of your evidence. Understanding the most common types of cases can help you see where your situation might fit.

Car and Truck Accidents

Texas roads are busy, and unfortunately, accidents involving cars, commercial trucks, and motorcycles are all too frequent. These incidents can range from minor fender-benders to catastrophic collisions, often leaving victims with serious injuries and overwhelming medical bills. A personal injury claim can help you recover costs for medical treatment, lost wages, and vehicle repairs. Because these cases can involve complex insurance negotiations and liability disputes, working with an experienced attorney is key to protecting your rights and getting the compensation you deserve. Many firms handle a wide variety of practice areas, including car and truck accidents.

Slip and Fall Injuries

When you get hurt on someone else’s property, it often falls under an area of law called premises liability. Property owners have a duty to keep their spaces reasonably safe for visitors. If they fail to clean up a spill, repair a broken staircase, or warn you about a known hazard, they can be held responsible for any resulting injuries. These “slip and fall” cases can happen anywhere, from a grocery store or restaurant to a neighbor’s home. A successful claim requires proving the property owner was negligent, which is why documenting the scene and your injuries is so important.

Workplace Injuries

Getting injured on the job can create a complicated and stressful situation. While some employers carry workers’ compensation insurance, many in Texas do not. This can make it difficult to get your medical bills and lost income covered. A workplace injury case might involve unsafe working conditions, faulty equipment, or a lack of proper training. An attorney can help you determine the best path forward, whether it’s filing a workers’ compensation claim or pursuing a personal injury lawsuit against a negligent third party, such as an equipment manufacturer or another contractor on a job site.

Medical Malpractice

We trust doctors, nurses, and other healthcare professionals to provide a certain standard of care. When they fail to meet that standard and a patient is harmed as a result, it may be considered medical malpractice. These cases are incredibly complex and can involve anything from a surgical error or misdiagnosis to a mistake with medication. Proving that a medical professional’s negligence directly caused your injury requires a deep understanding of both medicine and the law. It’s a specialized field that demands an attorney with the resources to build a strong, evidence-based case.

Wrongful Death

Losing a loved one is devastating, and the pain is even greater when their death was caused by someone else’s negligence or wrongful act. A wrongful death claim allows certain surviving family members, like a spouse, children, or parents, to seek justice on behalf of their loved one. These claims can arise from many of the situations mentioned above, including car accidents, medical malpractice, or workplace incidents. While no amount of money can replace a family member, a successful claim can help cover funeral expenses, lost income, and loss of companionship. It’s a deeply personal and sensitive matter that requires a compassionate and experienced trial lawyer.

Do You Have a Valid Personal Injury Case?

Figuring out if you have a strong personal injury case can feel overwhelming, but it usually comes down to a few key elements. Understanding these factors will help you see where you stand and why speaking with an attorney is such a critical step. It’s not just about being hurt; it’s about proving how and why it happened, and doing so within a specific timeframe. Let’s walk through what that means for you.

Don’t Miss the Filing Deadline (Statute of Limitations)

One of the most important factors in any personal injury claim is the deadline for filing a lawsuit. This is known as the statute of limitations. In Texas, you generally have two years from the date of the accident to file a lawsuit. If you miss this deadline, you will likely lose your right to seek compensation forever, no matter how strong your case is.

This two-year window can pass quickly, especially when you are focused on recovering from an injury. Evidence can disappear, and witnesses’ memories can fade. That’s why it’s so important to contact an attorney as soon as possible after an accident. They can help you preserve evidence and ensure all necessary paperwork for your personal injury claims is filed on time.

What It Takes to Prove Negligence in Texas

Most personal injury cases hinge on the concept of negligence. To have a valid case, you must prove that another party was negligent and that their negligence caused your injuries. In Texas, this involves showing four specific things:

1. Duty: The other party had a legal duty to act with reasonable care. (For example, other drivers have a duty to follow traffic laws.)
2. Breach: They failed to meet that duty. (They ran a red light.)
3. Causation: Their failure directly caused your accident and injuries. (Running the red light caused the crash that broke your arm.)
4. Damages: You suffered actual harm, such as medical bills, lost wages, or pain and suffering.

Proving all four of these elements is essential. An experienced trial lawyer knows how to gather the evidence needed to build a strong argument for negligence on your behalf.

Why the Insurance Company Isn’t on Your Side

After an accident, you might assume the at-fault party’s insurance company will do the right thing. Unfortunately, that’s rarely the case. Insurance companies are for-profit businesses, and their primary goal is to protect their bottom line. This means they often try to pay as little as possible or deny valid claims altogether. They have teams of adjusters and lawyers working to minimize your payout.

An insurance adjuster might seem friendly, but they are trained to look for information that can weaken your claim. They may try to get you to admit partial fault or accept a quick, lowball settlement before you know the full extent of your injuries. Having a lawyer on your side levels the playing field and shows the insurance company you mean business, which is often necessary to achieve successful outcomes.

What to Expect at Your First Consultation

Taking the first step to speak with a lawyer can feel intimidating, but it’s really just a conversation. Think of the initial consultation as a no-pressure meeting where you can share your story and get a professional opinion on your situation. Most reputable personal injury firms offer a free case evaluation, so you can explore your legal options without any financial commitment. During this meeting, the attorney will listen to what happened and ask specific questions about the incident, your injuries, your medical treatment, and any communication you’ve had with insurance companies. Everything you discuss is confidential, so you can speak openly.

This meeting is also your chance to interview the lawyer. You are looking for a partner to guide you through a difficult time, so it’s important to find someone you trust. The goal is for both of you to decide if you’re a good fit for working together. You should leave the consultation with a clear understanding of whether you have a case, what the next steps might look like, and how the firm’s practice areas align with your needs. A good lawyer will give you an honest assessment of your case’s potential strengths and weaknesses, empowering you to make an informed decision about your future.

What to Bring to Your First Meeting

To make the most of your consultation, it helps to come prepared. Bringing key documents and information allows the attorney to get a full picture of your case right from the start. The more information they have, the more specific their advice can be. Don’t worry if you don’t have everything; just gather what you can.

Here’s a helpful checklist of items to bring:

• Any police or incident reports.
• Photos and videos of the accident scene, property damage, and your injuries.
• Medical records, bills, and the names of doctors or hospitals where you received treatment.
• Contact information for any witnesses.
• All correspondence from insurance companies (including letters, emails, and claim numbers).
• Proof of lost wages, like pay stubs or a letter from your employer.

Organizing these materials helps your potential lawyer understand the facts and begin building a strategy to secure the results you deserve.

Questions You Should Ask the Lawyer

Your first consultation is the perfect time to ask questions and make sure you’re hiring the right person for the job. You need an advocate who is not only experienced but also someone you feel comfortable with. Don’t be shy about getting the information you need to feel confident in your choice.

Consider asking some of the following questions:

• What is your experience with cases like mine?
• Are you Board Certified in Personal Injury Trial Law?
• Who will be my primary point of contact at the firm?
• How do you communicate updates, and how often should I expect to hear from you?
• Are you willing to take my case to trial if a fair settlement isn’t offered?
• Can you explain your contingency fee agreement and any other potential costs?

The answers to these questions will reveal a lot about the lawyer’s expertise, communication style, and commitment. You want an attorney like Tim Hoch, who has proven trial experience and a focus on personalized service.

Mistakes to Avoid When Hiring a Personal Injury Lawyer

Choosing a lawyer after an injury can feel overwhelming, but making the right choice is critical for your recovery and your case. Just as important as knowing what to look for is knowing which red flags to avoid. A misstep here can cost you time, money, and peace of mind. To help you feel confident in your decision, let’s walk through some of the most common mistakes people make when hiring a personal injury lawyer and how you can steer clear of them. Making an informed choice from the start gives you the best possible foundation for a successful outcome.

Hiring a Lawyer Who Avoids the Courtroom

One of the biggest mistakes is hiring a “settlement mill” firm that never goes to trial. Insurance companies keep detailed records on lawyers and law firms. They know which attorneys will accept a low offer just to avoid the courtroom. If your lawyer has a reputation for caving, the insurance adjuster has no incentive to offer a fair settlement. You need an advocate who is not only prepared but also eager to take your case to a jury if that’s what it takes to get justice. A board-certified trial lawyer like Tim Hoch has the proven experience to show the other side you mean business, which is your greatest leverage in negotiations.

Overlooking Poor Communication

You should never feel like you’re in the dark about your own case. If a lawyer is hard to get ahold of, dismissive of your questions, or speaks in confusing legal jargon during your initial consultation, that’s a major red flag. The attorney-client relationship is a partnership. You need someone who will listen to your story, clearly explain your options, and keep you updated on important developments. A lack of clear and consistent communication can lead to immense frustration and shows that your case may not be a priority for the firm. You deserve personalized attention and an open line of communication from start to finish.

Not Clarifying the Fee Structure

Most personal injury lawyers work on a contingency fee basis, which means you don’t pay unless they win your case. While this is standard, you should never assume you know all the details. Before signing anything, make sure you have a crystal-clear understanding of the fee agreement. Ask what percentage the firm takes and whether it’s calculated before or after case expenses are deducted, as this can significantly impact your net recovery. A reputable lawyer will be transparent about all potential costs and provide a written contract that outlines everything. This conversation ensures there are no surprises down the road.

Waiting Too Long to Seek Advice

Time is not on your side after an accident. In Texas, you have a limited window to file a personal injury lawsuit, known as the statute of limitations. If you miss this deadline, you lose your right to seek compensation forever. Beyond legal deadlines, waiting too long can harm your case in other ways. Evidence like surveillance footage can be erased, witnesses’ memories can fade, and the insurance company can use the delay to argue that your injuries weren’t caused by the accident. It’s always best to contact a lawyer for a free consultation as soon as possible to protect your rights and preserve crucial evidence for your personal injury case.

Falling for Flashy Advertising

Billboards and catchy TV jingles don’t win lawsuits. While advertising can help you discover a firm, it should never be the only reason you hire them. Some of the most heavily advertised law firms are high-volume operations where your case might be handled by a junior associate or even a case manager, not the experienced lawyer you saw on TV. Instead of being swayed by a slogan, do your own research. Look for genuine client testimonials, ask about the firm’s specific experience with cases like yours, and review their track record of actual case results. A lawyer’s credentials and proven success are far more important than their marketing budget.

Ready to Take the Next Step?

Figuring out your legal options is a huge first step, but putting that knowledge into action is what really counts. If you’ve been injured, the path forward can feel overwhelming, but choosing the right legal partner makes all the difference. It’s about finding someone who not only understands the law but also understands you.

When you’re ready to talk to an attorney, look for a firm that offers a clear, client-focused approach. You deserve more than just a case number; you need an advocate who provides personalized service and is committed to your well-being. A great lawyer will take the time to listen to your story, answer your questions, and explain your options in plain English. This initial conversation is your opportunity to gauge whether a firm is the right fit for you. Ask them about their experience, their process, and what you can expect.

Look for a lawyer with proven expertise, especially someone who is Board Certified in Personal Injury Trial Law. This certification isn’t easy to get and shows a deep commitment to the field. It’s a sign that your case will be handled by a true specialist. You should also feel confident asking about their past results and how they’ve helped people in situations similar to yours. At Hoch Law Firm, we believe in full transparency and operate on a contingency fee basis, which means you don’t pay us anything unless we win your case. If you’re ready to discuss your situation, we invite you to reach out for a free, no-obligation consultation. Let’s talk about how we can help.

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Frequently Asked Questions

Why is Board Certification so important if most cases settle out of court? That’s a great question. Think of it this way: an insurance company’s goal is to pay as little as possible. They know which lawyers are willing to go to trial and which ones will take a quick, low offer to avoid a fight. A Board Certified trial lawyer has a reputation for being fully prepared to argue a case in front of a jury. This reputation gives them significant leverage during negotiations, often forcing the insurance company to offer a much fairer settlement to avoid the risk and expense of a trial.

What if the insurance company offers me a settlement right away? Should I take it? It’s wise to be cautious with early settlement offers. Insurance companies often make quick, low offers hoping you’ll accept before you understand the full extent of your injuries and financial losses. You may have future medical needs or lost income that isn’t accounted for. Once you accept a settlement, you can’t ask for more money later. It’s always best to have an experienced attorney review any offer before you sign.

I’m worried about paying a lawyer. What will this actually cost me out of pocket? You will not pay anything out of your own pocket to get started. Reputable personal injury firms work on a contingency fee basis, which means the lawyer’s fee is a percentage of the money they recover for you. If you don’t win your case, you don’t owe any attorney’s fees. Case expenses, like filing fees or expert witness costs, are also typically advanced by the firm and then deducted from the final settlement amount.

My injury doesn’t seem that bad. Is it still worth talking to a lawyer? Yes, it is absolutely worth it. The legal definition of a “serious” injury is less about how it compares to others and more about how it has impacted your life. If you have medical bills, have missed work, or are dealing with pain, your injury has caused real damages. Even seemingly minor injuries can lead to chronic issues. A free consultation allows you to get a professional opinion on your rights without any obligation.

How do I know if I’ll be working with an experienced attorney or just a paralegal? This is a critical question to ask during your initial consultation. At some large firms, you might meet an experienced lawyer initially, but your case could be passed to a less experienced associate or case manager. A client-focused firm will be clear about who your main point of contact is. You should feel confident that you will have direct access to your attorney to ask questions and receive updates.